Shipping policy

SHIPPING POLICY

Thank you for shopping at runos. We are dedicated to providing you with the best online shopping experience. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates We offer Free Standard Shipping on all orders.

  • Estimated Delivery Time: 7 to 15 business days.

  • Destinations: We primarily ship to the United States.

Please note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Estimated delivery times are subject to change due to customs clearance processes or carrier delays.

3. Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 48 hours, allowing you to follow your package directly to your door.

4. Customs, Duties, and Taxes runos is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Note: For standard orders to the US, customs fees are rarely applied.

5. Incorrect Address & Lost Packages Please ensure all delivery information is correct at checkout. runos is not responsible for orders delivered to an incorrect address provided by the customer. If your package is lost in transit, please contact our support team immediately.

Questions? If you have any questions about the delivery of your order, please contact us at: runosrunos2@gmail.com.